Frequently Asked Questions
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What is an "Independent Agent"?
An independent agent represents multiple insurance companies, not just one. An independent agent has the advantage of being able to quote your policy with many different companies to ensure you get the best protection at the best cost.
So, what companies does The O’Neill Group represent?
The O’Neill Group represents many fine companies, including Westfield, State Auto, Cincinnati, Auto-Owners, Ohio Casualty, Hanover, Travelers, Chubb and more.
How can I report a claim?
To report a claim, you have several options: You can contact your carrier directly. (Many are listed in the client login section of this site.) Or, you can call our office at 330-334-1561 or 800-334-1561, and we’ll help you through the process.
How can I make a change to my policy?
Whether you need to add a car, add a recreational vehicle, or tell us about a move… making a change is as easy as calling our office at 330-334-1561 or 800-334-1561.
I don’t get medical coverage from my employer. Can you help me with that, too?
Of course we can! One of our Life and Health Specialists can evaluate your needs and provide you with a quote on medical coverage from one of the fine companies we represent, including Kaiser-Permanente, Medical Mutual, United Healthcare, Summa Healthcare, and more.
I own a business. Can you help me with business coverage?
Yes! Not only can we insure your business assets including property, autos and machinery, we can also help you find medical, life, dental and vision coverage for your employees.
Why no "instant" quotes or pricing on your site?
We believe that everyone’s coverage should be tailored to fit them. That is why you will never see a “one-size-fits-all” price offered by The O’Neill Group. We prefer to customize our proposals to fit your individual needs and lifestyle… offering you the best protection of your assets and financial future.
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Did you know?
The O'Neill Group was named "Outstanding Business of the Year" at the 30th Annual Rosie Awards. The honor was presented by the Wadsworth Chamber of Commerce in February, 2010.
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