THE O'NEILL WAY

The O'Neill Way is the only way we do business...

We know that culture has an enormous impact on the performance of it's people. That is why we have decided to be very intentional about our culture here at The O'Neill Group, and have identified 30 behaviors (also referred to as fundamentals) we practice and live out out each day. Our culture is key to the success of our company.

DO WHAT'S BEST
FOR THE CLIENT

"WOW" OUR CLIENTS

MAKE QUALITY
PERSONAL

CREATE A TONE OF
FRIENDLINESS AND
WARMTH

BE A FANATIC
ABOUT
RESPONSE TIME

HONOR COMMITMENTS

THINK TEAM FIRST

PRACTICE BLAMELESS PROBLEM-SOLVING

PRACTICE THE "HUMAN TOUCH"

FIND A WAY

DELIVER
RESULTS

GET CLEAR ON EXPECTATIONS

LISTEN TO UNDERSTAND

SPEAK STRAIGHT

COMMUNICATE
TO BE UNDERSTOOD

SHARE KNOWLEDGE

CREATE
WINNING
SOLUTIONS

ALWAYS ASK WHY

PROVIDE MEANINGFUL ACKNOWLEDGEMENT & APPRECIATION

LOOK AHEAD AND ANTICIPATE

GET THE FACTS

BE POSITIVE

BE PROCESS-ORIENTED

WORK ON YOURSELF

MAKE OUR APPEARANCE A REFLECTION OF OUR QUALITY

ASSUME
POSITIVE
INTENT

RESPECT
CONFIDENTIALITY

TREASURE, PROTECT, & PROMOTE OUR REPUTATION

MAKE A DIFFERENCE

KEEP THINGS FUN